Privacy Policy — Caretaker Connect

Last updated: May 2026  |  Viola Holdings

1. Information We Collect

Caretaker Connect collects information you provide directly to us, such as when you create an account, add care notes, or contact support. This may include names, email addresses, health-related notes entered voluntarily, and device identifiers.

2. How We Use Your Information

We use the information we collect to operate and improve the app, send care updates to authorized family members and care team members, and respond to support inquiries.

3. Sharing of Information

We do not sell your personal information. We share information only with other users you explicitly authorize as part of a care team, and with service providers who assist in operating our platform under strict confidentiality agreements.

4. Data Security

We implement industry-standard security measures to protect your data. Health-related information is encrypted in transit and at rest.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your account and data at any time by contacting us.

6. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

7. Contact Us

If you have questions about this Privacy Policy, contact us at privacy@violaholdings.app.